Last updated: March 2026

Privacy Policy

1. Who we are

Joyabl operates the joyabl.com platform, which allows people to create event pages, manage guest lists, and accept gift contributions. References to “Joyabl”, “we”, “us” or “our” in this policy refer to the Joyabl platform and its operators.

2. Information we collect

We collect information you provide directly to us:

  • Account information — name, email address, and password when you create an account.
  • Event information — details about your event including title, date, location, photos, and guest list.
  • Contribution information — contributor names, email addresses, messages, and payment details. Payment card data is processed directly by Stripe and never stored on our servers.
  • Usage data — how you interact with the platform, including pages visited and features used.

3. How we use your information

  • To provide and improve the Joyabl platform.
  • To process contributions and send receipts.
  • To send event invitations on your behalf to your guests.
  • To communicate with you about your account and our services.
  • To comply with legal obligations, including Australian tax law.

4. Information sharing

We do not sell your personal information. We share data only with:

  • Stripe — to process payments securely.
  • Supabase — for database and authentication services.
  • Resend — to deliver emails.
  • Law enforcement or regulatory bodies where required by Australian law.

5. Data storage and security

Your data is stored on servers located in Australia and the United States. We use industry-standard security measures to protect your information. Payment card data is never stored on our servers — all payment processing is handled by Stripe.

6. Your rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@joyabl.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Contact

For privacy enquiries, contact us at privacy@joyabl.com.